top of page

Terms and Conditions

Legal Notice

Covaluna Beauty is an independent online store based in the United States. By using this website or making a purchase, you agree to comply with all terms, conditions, and policies presented here. All content, product names, images, and designs are the property of Covaluna Beauty and may not be copied, reproduced, or resold without written permission.

Legal Basis

Effective Date: [07/28/2025]

Welcome to Covaluna Beauty. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from www.covalunabeauty.com (the “Site”), you agree to be bound by these Terms. Please read them carefully before using our services.

 

1. Legal Notice

Covaluna Beauty is a U.S.-based independent online beauty brand. All content on this website, including but not limited to product designs, packaging, text, logos, graphics, and photos, is the exclusive intellectual property of Covaluna Beauty and may not be copied, reused, sold, or distributed without written permission.

 

2. Legal Basis

These Terms are based on applicable U.S. laws regarding online commerce, intellectual property, consumer protection, and data privacy. Covaluna Beauty reserves the right to update or modify these Terms at any time. Continued use of the site after changes constitutes acceptance of those updates.

 

3. Eligibility

You must be at least 18 years old or have the supervision of a parent or guardian to make purchases on this site. By using our site, you confirm that all information provided is accurate and truthful.

 

4. Product Information & Availability

We strive to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to correct any errors, update information, or cancel orders if any detail is incorrect at the time of purchase.

  • Some products are handmade and may have slight variations.

  • Certain items may contain ingredients not suitable for all skin types. Always read labels before use.

  • Covaluna Beauty is not liable for allergic reactions, skin conditions, or misuse of products.

 

5. Payments

We accept secure payments via credit/debit cards and other payment platforms available at checkout. All transactions are processed in U.S. dollars. Covaluna Beauty is not responsible for charges applied by your bank or credit provider.

 

6. Shipping & Delivery

Orders are processed within 1–3 business days. Delivery times vary by location. Shipping costs are shown at checkout. Covaluna Beauty is not responsible for:

  • Incorrect shipping information provided by the customer

  • Lost, stolen, or delayed packages due to the shipping carrier

  • Customs fees or import taxes for international orders

 

7. Returns & Refunds

Due to the personal nature of cosmetic products, all sales are final unless the item arrives damaged or defective.

  • Customers must report damaged products within 5 days of delivery with photo proof.

  • If approved, we may offer a replacement or store credit.

  • We do not refund or exchange items due to personal dislike, skin sensitivity, or misuse.

 

8. Communication & Contact

By placing an order, you agree to receive emails regarding order confirmation, shipping updates, and occasional marketing promotions (you may unsubscribe at any time).
Contact: info@covalunabeauty.com

 

9. Privacy & Data Protection

We collect and use personal data in accordance with our [Privacy Policy]. Your information is securely stored and never sold to third parties. However, we may use third-party services (e.g., payment processors, email platforms) to fulfill orders or send notifications.

 

10. Limitation of Liability

Covaluna Beauty shall not be held liable for any indirect, incidental, or consequential damages resulting from:

  • Use or misuse of our products

  • Delays or failures in delivery

  • Website errors, interruptions, or technical issues

Our total liability shall not exceed the purchase price of the product in question.

 

11. Prohibited Uses

You may not use the Site or its content:

  • For any unlawful purpose

  • To infringe upon our intellectual property

  • To upload viruses or malicious code

  • To collect or track personal information of others

 

12. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Texas, United States. Any disputes shall be resolved in the courts located in Tarrant County, TX.

 

13. Contact Information

For questions about these Terms, please contact:

Covaluna Beauty
📧 info@covalunabeauty.com
📍 Fort Worth, Texas, USA

bottom of page