SHIPPING POLICY

Legal Notice

Covaluna Beauty operates as an independent online store based in the United States. All products are intended for personal use only and are not authorized for resale without written permission. By purchasing from this site, you agree to our terms of service, privacy policy, and all applicable policies listed on this website.

Shipping Policy

Processing Time:

Orders are processed within 1 to 3 business days after receiving payment. During peak periods or promotions, processing time may be extended slightly.

Shipping methods:

We offer standard shipping through USPS (or other carriers depending on your location). Estimated delivery times:

U.S. orders: 3–7 business days
International orders: 7–21 business days (availability may vary)

Tracking numbers are provided via email once the order ships.

Shipping Rates:

Shipping costs are calculated at checkout based on your location and package weight. Free shipping may apply to certain promotions or order totals—check the banner or promotions section on our site.

Order Changes or Address Errors:

Once an order has been placed, it cannot be modified. Please double-check your address before completing your purchase. Covaluna Beauty is not responsible for lost packages due to incorrect shipping information provided by the customer.

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact us within 5 days of delivery at info@covalunabeauty.com. We will work with you to resolve the issue and, if eligible, offer a replacement or refund.

International Shipping:

We currently ship exclusively within the United States. International orders are not supported at this time. Thank you for your understanding and support!

International orders may be subject to customs fees or import duties. These fees are the responsibility of the customer and are not included in our shipping charges.